Returns & Exchanges

At Mesmerize, we want you to feel confident in every piece you wear; if you are not completely satisfied, you can return your items within 30 days of delivery. All returned garments must be in their original condition, unworn and with tags attached, to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return process and securely package your items.

3

Ship It Back

Drop off your package at any authorized carrier location and keep your tracking receipt for reference.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing