Frequently Asked Questions

Everything you need to know about shopping with Mesmerize.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to your own body or a similar garment you already own for the perfect fit.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.

Do you ship internationally?

Yes, Mesmerize ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated during the checkout process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.

How should I care for my Mesmerize garments?

To maintain the quality of your pieces, please follow the specific care instructions on the inner label. Generally, we recommend cold washes and air drying for delicate fabrics.